RG
Ryan G
1 reviews | Active since Jul 2019
23 Feb 2024, 10:15
Vodacom The Bridge Port Elizabeth
I have a contract with Vodacom The Bridge in Port Elizabeth. I took the Honor x9b phone that includes the watch and earbuds. It's been 2 weeks after I signed the contract and received the phone but did not receive any watch or earbuds. Is Vodacom not contravening there contract? After I read about these huge penalties against Vodacom are they also becoming just another South African failed business drowning in the culture of no service?
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
23 Feb 2024, 12:00Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Feb 2024, 12:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RG
Ryan G's updateReviewer Update
27 Feb 2024, 08:14Thank you for responding and following up even on your leave. A very friendly and helpful lady phoned me from Vodacom Consumer department. Issue still not sorted. Honor has a huge shortage of products. Will keep you up to date when sorted.
RG
Ryan G's update27 Feb 2024, 08:14
Reviewer Update
Thank you for responding and following up even on your leave. A very friendly and helpful lady phoned me from Vodacom Consumer department. Issue still not sorted. Honor has a huge shortage of products. Will keep you up to date when sorted.
RG
Ryan G's updateReviewer Update
04 Mar 2024, 13:16Good day. Many thanks I have received my watch and earbuds.
RG
Ryan G's update04 Mar 2024, 13:16
Reviewer Update
Good day. Many thanks I have received my watch and earbuds.