Vodacom the ****** *********. Izinja...

On the 18th of October, I phoned Vodacom to cancel my expired contract. Mind you, this was the second time I was calling them. I had phoned them prior to that and had discovered that it wasn't cancelled. I then requested a reference number from the young man I was talking to and an e-mail to confirm the cancellation. I was told that the e-mail would be sent by the team leader. I have received no e-mail to date. This month I noticed a Vodacom deduction on my debit orders. I phoned them yesterday to understand what the debit order was about. I was told that its for "my should have been cancelled contract."

This is the second time that Vodacom has done this. I previously had a wifi contract with them. Even then it took me 3 calls for them to cancel my contract. On each call, I was promised that it had been cancelled only to see a debit order the very next month.

This is absolutely the most ******** network in South Africa. I am now convinced that this is a deliberate act from Vodacom to solicit funds from us. How does the same thing happen twice to the same person? This is nonsense. These people should be prosecuted for their business practices. Its ****** infuriating. The inconvenience. The ilk of businesses we have to contend with makes me sick to my stomach.