vodacom the biggest ***** and cheats

<p>yet again no reply from vodacom today marks the 4MONTH that i still have this problem with them im now sick and tired of calling them.</p> <p> </p> <p>someone by the name of hadija from the store head office called me and told me all have been sorted i will get a credit for the insurance that they where not suppose to be billing me and yet i have not recieved a refund for the amounts that they have been billng me. and what i ve paid for when i call again to ask whats happening hadija told me i need to wait she cannot give me a timescale as to when this will be sorted. she was extrmemely rude to me shouted at me when i asked what proof to i have to say that it had been sorted she said nothing i asked her to send me a copy of the email that said everything had been sorted she said NO to my face she cannot sent it.</p> <p>she then told me i was annoying her and when i asked her to send me a ref all she said was good bye while i was speaking to her she dropped the line. now explain to me what kind of serivce is that who treats people like that IM GOING TO THE OMBUDSMAN im sick of this pathetic service from vodacom. and they still debit my account every month </p> <p> </p> <p>i would like a email to escalate my complaint i want A REFUND for the money i have paid and compansation for my time trying to sort this out.</p> <p> </p> <p> </p>