Vodacom the biggest disappointment

Its now been over 40 days since the install of the premium Microwave at a Hospital where patient care is the utmost importance and we have not had the privilege of having a complete business day with internet or more than 3 hours with a stable connection , currently we have not had any internet for the pass 10 days and had to start the process of turning patients away with saying this it did come up for a two hours on Monday morning and that was it The link has been dead every since , over the last 40 days tons of calls, emails and first line " plug n unplug confirm lights on the router and yes I see its down bla bla bla ....etc.

I cant believe how useless Vodacom Business is with support and troubleshooting for this link , I have been a loyal customer for years and have many sites with Vodacom but now will have to find an alternate provider.

Vodacom you are a huge disappointment and if this is the level of service excepted I feel very sorry of the rest of your customers.

Regards Matthew