1 reviews | Active since Feb 2017
VODACOM the Big Bully
<p>I took out a contract with Nashua Mobile in 2014 ( Blackberry Z10x 2 for R201.00) which was ending last year 2016 and on my contarct I stated that I dont want any renewals or upgrade for the matter. But after they were liquidated Vodacom took over all their accounts and mine was part of them. So now they renewed or upgraded my account WITHOUT MY CONCERNT and demanding that I pay them and sending nasty letters and their call centre is not user friendly. I called them several times to cancel my contract but still they insist on me paying them (I also have their ref no). I dont want to deal with Vodacom the only reason I took out the was because of the special and I not even using their sim card for that matter. Please Vodacom the only person that you owe here its me not that other way round you debited my account without my permission and I want to be reimbursed every little cent </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
