Vodacom - The better runaround experience!! Proud to be of no service!

I spend an hour on the phone upgrading my one number ( ********** 089) - I was assured all was done and that I would be contacted by the confirmations department to proceed with delivery. It is now Friday - no contact from Confirmations and nothing has been shipped - it is still lying on the "old system" as a quote" I have phone time and time again and been pushed from pillar to post - upgrades to online, back to upgrades then to customer services then to new contacts and looped all the way around again before getting hung up on. Apparently there is no direct contact internally with the confirmations department - everything has to be done by a supervisor send email to them - well 3 mails in and nothing has happened... PATHETIC SERVICE VODACOM - THIS IS THE THIRD TIME I HVE HAD THIS TREATMENT FROM YOU!!!!