dB
deon B

1 reviews | Active since Oct 2017

11 Aug 2021, 07:48

VODACOM THE BEST *****S IN DATA FROM THERE CLIENTS!!!!

Yesterday the contract phone of *** was now for the second time the data on the contract diapered from the account. i phone personally the 135 number and was told that the "background " apps STOLE the data , how can back ground apps stole in one morning all the current data and the next month also, that is bul****!!!! I read and here also from clients this is a standard motto of Vodacom for excuses, we use the wi fi the whole day and only at night when the phone is on charge , my wife use the normal data, but according to the lady we spoke yesterday, the data was been subtracted during night, but when my wife look at her data almost 13:00. there was still enough data!!!!NOWHOW DEMOER CAN THIS DATE DISAPPEAR DURING THE MORNING ONLY. THAT IS BUL**** wat the support people telling us, i'm also with MTN and never ever have this problem in 13 years!!! ONLY VODACOM SPECILIZED INT HIS *****ING OF DATA. Look at my profile and see this is not the first time this is happening!!!!!

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Replies (2)
Vodacom
Vodacom's reply11 Aug 2021, 11:49
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
dB
deon B's update11 Aug 2021, 18:23
Reviewer Update
Thanks for the respond and the 1 GB loaded, but where is the links i'm suppose to activate to activate the 1 GB data, according to your review, it is face book ect!!!! but then my wife is using face book and other websites, she using the wi fi then