Vodacom...The best network for problems and poor service

<p>15 November 2016 Finally Vodacom confirmed ***** with the account that was taken under my name.They said Itc would update my credit report within 7-14 days.When I called Itc after 14 working days they said Vodacom must send me the letter of confirmation so that they can speed up the process.I have calling Vodacom almost everyday requesting the letter but they have not helped me at all.Mr Mlu who works for Vodacom send Miss Megan who was investigating the case an email requesting her to send me the letter , I have not receive the letter.Yesterday,Miss Corne answered the phone when I called the Cape Town stand by number and told me Megan was busy and she could not email me the letter cause they were working on skeleton staff and she promised to call back but she never did.Today, Mr Mlu send Miss Megan and Miss Corne an email requesting that they help me again but I have not being helped.I have a poor credit score because this ********** account.I just want it gone . My festive season is ruined .I could not get a loan to fix my car meaning I wont be going home for Christmas...