GC
Godfrey C

1 reviews | Active since Apr 2018

21 Apr 2018, 15:55

Vodacom the baddest network

Vodacom services are bad they bill you for data you have not used and also bill you incorrectly I had to pay a total of R 8000 in less than two months.

When calling the consultants says the will follow up and can never give you any information on your account.

Waiting 2 full weeks for a feedback they do not phone back. Vodacom is bad

0
Replies (2)
Vodacom
Vodacom's reply21 Apr 2018, 16:43
Official

Good day

Thank you for making us aware of this issue.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply23 Apr 2018, 10:16
Official

Our records reflect that we have contacted you and provided feedback.

Kind Regards

DL