MM
Muneiwa M
1 reviews | Active since Jan 2015
01 Nov 2023, 12:36
VODACOM THE ABUSER!!!
Vodacom is shamelessly abusing me and it’s getting out of hand. Last month I called in and was told that contract migration/upgrade was reversed and my account will be credited as I am paying for 2 devices which were returned.
I was told that everything will take effect today and nothing has changed. I feel ****d and abused, I need to see where I can take this, it’s becoming too much
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Replies (1)
Vodacom's replyOfficial
01 Nov 2023, 14:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Nov 2023, 14:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,