DF
Dudley F

1 reviews | Active since Jan 2020

26 Nov 2025, 12:14

Vodacom - the absolute worst in Customer Care!

Vodacom is the absolute Worst service provider! I was violently ****** of my cellphone and asked Vodacom to block my number. It is a business phone. Now when I try to make a call I am informed .."your service has been suspended." I went to the Vodaom shop (Chatz). The agent tried for 40minutes, over and over to contact Customer IdontCARE - kept on trying. The system is useless! I was advised the only way is to DRIVE to Vodacom Head office in person! I am livid! Not enough a traumatic ******* - now traumatised by Vodacom! I've been a client for THREE DECADES. I'm done with this disgusting treatment!

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Replies (1)
Vodacom
Vodacom's reply27 Nov 2025, 10:15
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team