MS
Menzie S
1 reviews | Active since Jan 2025
17 Sept 2025, 07:58
Vodacom terrible service, vodacom please pay the money you owe me & cancel my contract that expired & is on month-month.
Vodacom is running away with my refund, somebody was assigned to my matter that relates to my contract cancelation. She confirmed that I have a credit of R3,140.00 on 11th Sep 2025. Since then Vodacom never contacted me, today is the 17th of September.
Vodacom please don't operate like a fly by night company or is this how the once a great company is degrading to be the shadow of its self.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
17 Sept 2025, 08:01Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply17 Sept 2025, 08:01
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
MS
Menzie S's updateReviewer Update
17 Sept 2025, 09:51When will they contact me? There is a lady who contacted me on 11th of September. She told me that she will contact accounts and revert back and never reverted back .
MS
Menzie S's update17 Sept 2025, 09:51
Reviewer Update
When will they contact me? There is a lady who contacted me on 11th of September. She told me that she will contact accounts and revert back and never reverted back .