VODACOM = TERRIBLE SERVICE PROVIDER!!!

My account has been suspended and my number deleted (which I was not made aware of, or notified of) after numerous calls to get a statement. When I call Customer Service to ask for a detailed statement for which months were paid and which were not I get told I need to contact the legal department, the legal department says that Vodacom themselves have to send it to me as they cannot help, I am being pushed from pillar to post just to get a statement so I can pay my account!! If they are not willing to give me my statement then I am not willing to pay! The service is shocking and NO ONE is willing to assist me, they are quick to say I owe over R12 000.00 - yet I have not received airtime since NOVEMBER last year, yet I must now pay for airtime I didn't receive!!! Customer service is shocking and staff are extremely unhelpful and I will definitely be going with another service provider!! Would not recommend Vodacom to anyone who is thinking about going that route.