Vodacom. Terrible service from a terrible provider.

Terrible service. Have 10mbps Fibre at home and when evening comes a speed test shows 2mbps, can’t even stream DSTV now or use more than one device. Service ridiculous, sales query calls are answered in seconds yet support calls takes 15 min on hold waiting for someone to answer. I have had another order onto my account for Fibre at my address when I already have it, contacted and still waiting for feedback after 2 weeks. How does this happen without my permission? Whenever there is a power failure afterwards Fibre does not work for hours. Pathetic, we have no choice but to use Vodacom in our complex and trust me Vodacom would be the last provider on my mind if I had any other choice! I expected this level of ******* service and you have lived up to it! Won’t even bother trying to contact call center again as I don’t have the time to wait for someone to answer and not help or get back to me.