IB
Ilza B
1 reviews | Active since Oct 2022
25 Oct 2022, 08:51
VODACOM TERRIBLE SERVICE
I have been without wifi for almost two week. I phoned at least 2 to 3 times a day if not more. I get the same empty promises every single day, that it has been escalated. Still no wifi. I've been promised that a manager will return my call for the fourth time this morning. I have to buy data every other day to get work done.
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Vodacom's replyOfficial
25 Oct 2022, 10:01Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Oct 2022, 10:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team