KK
Krisentha K
1 reviews | Active since Jul 2022
01 Sept 2023, 18:38
Vodacom terrible service!
After my previous review about Vodacom Insurance I have not received any call or email assisting me with this issue.Absolutely pathetic service!They need to sort out thier mistakes and not make others pay for it!I must commend Ballito Vodacom as they tried to assist me but there was so much they could do from their side.
Call center agents on the other end are very unhelpful.
Vodacom/ insurance get your act together I have been a customer for years with you people and this is how you treat your dedicated customers!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
02 Sept 2023, 13:08 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Sept 2023, 13:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
