Vodacom Terrible Service and Charges

Vodacom customer support can only be described as **********. For years I have been trying to get Vodacom to provide me an invoice before by debit order date. this has been impossible!!

Now twice a debit order has been rejected and they have the audacity to charge me R200. After settling my account they then decide to block my account for this R200 allegedly owed. My bill on average is over R2200 per month and I have had an account with Vodacom for over 8 years!! Time to rethink...definitely will complain to the Ombudsman