ZG
Zac G
1 reviews | Active since Jun 2015
09 Dec 2023, 12:13
Vodacom terrible service.
Vodacom has been taking money from me since May for phones returned in April. Twice their agents have told me that it was a mistake and that I would be refunded. It never happened. They won't contact me and refuse to stop taking money from me every month.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
11 Dec 2023, 07:35Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Dec 2023, 07:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team