Vodacom - terrible service

<p>I have received the worst service from Vodacom.... I have not been able to make any calls since Thursday last week. I called Vodacom and the lady explained to me that there is a problem with certain vodacom customers and she will escalate it to the technicians. Since Thursday NOBODY has contacted me with any feedback. I called vodacom AGAIN yesterday and was transferred to so many people explaining this story repeatedly . I then spoke to a guy from the solutions dept who said that he has emailed a business manager and I should receive a call within 2 hours. It is now more than 24 hours later and Nobody has called me... I understand that there is a problem but how can nobody call me to give me any update or any feedback in 6 days !!! This is pathetic.... really!!! I have to call Vodacom repeatedly only to be put on hold and transferred . This is disgusting ....I would really like my contract cancelled immediately as I am already due for an upgrade so that I can use my number on prepaid.. I can not pay for a service that i am not receiving and i need my cell phone as i run a business ! I can't makea single call even in an emergency !! </p>