1 reviews | Active since Oct 2016

08 Oct 2016, 16:49

Vodacom terrible service

<p>I upgraded my cellphone contract, but Vodacom incorrectly changed my tablet contract. We rectified the problem by resigning a new contract. 3 months down the line they are still deducting the increased incorrect amount. Still no refund after various requests. The person that initially helped me, now resigned and now nobody knows what is happening. I am fed up!!</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply09 Oct 2016, 08:30
Official

Thank you for making us aware of your complaint.

A consultant will review make contact with you to assist.

Kindest Regards

Consumer Website Team