VODACOM TERRIBLE SERVICE

<p>I cancelled my contract with Vodacom begginning of August and i was advised that on the 31st i must switch off my phone so that it can migrate from contract to prepaid. I wake up on the 1st of Sept and Vodacom has loaded 75min, 200 sms as if im still on the contract. CAN SOMEONE EXPLAIN TO ME WHAT IS GOING ON???????????I called your call centre 3 times to get cut off each time after holding for over 20min. LIKE DOES ANYONE KNOW HOW TO DO THEIR JOB THERE???????</p> <p><br /> </p>