RA
Reshma A
1 reviews | Active since Jun 2020
20 Apr 2026, 11:51
VODACOM - TERRIBLE SERVICE
The more I try to solve my query. I worse service I receive. Can someone competent from Vodacom contact me.
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Replies (3)RA
Reshma A's updateReviewer Update
20 Apr 2026, 11:54I contacted various Vodacom numbers, the toll-free ones as well as the landlines, and every time I was met with an *********** person, and yes, every time I was going to ask another question, the consultant hung up before saying goodbye. This is something they should've learned from their parents: disgusting communication and service.
RA
Reshma A's update20 Apr 2026, 11:54
Reviewer Update
I contacted various Vodacom numbers, the toll-free ones as well as the landlines, and every time I was met with an *********** person, and yes, every time I was going to ask another question, the consultant hung up before saying goodbye. This is something they should've learned from their parents: disgusting communication and service.
Vodacom's replyOfficial
20 Apr 2026, 12:07Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply20 Apr 2026, 12:07
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
21 Apr 2026, 13:05Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As discussed, you have been assisted. Regards Consumer Website Team
Vodacom's reply21 Apr 2026, 13:05
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As discussed, you have been assisted. Regards Consumer Website Team