Vodacom Terrible Service

My mother and my aunt have been taken advantage of and messed around by your Liberty Midlands Mall branch. They convinced them the fault they originally experienced was with their Samsung phones and then proceeded to upgrade them and sell them another ******* phone that didn’t work and had the same problem with whatsapp along with multiple other problems. On complaining within 7 days, Vodacom then told them they had to send them away, didn't give them a reference and made them hand back their gifts which indicates that they should have just canceled the whole deal. But instead of doing that they still haven't fixed them and have proceeded to charge them both for a phone they haven't even used yet! These contracts need to be cancelled immediately!