IG
IDRIS G
1 reviews | Active since Oct 2014
01 Aug 2020, 23:21
Vodacom - terrible service!!!
Billing error complaint lodged 24 July 2020..ti date no feedback or comment or contact from any Vodacom member... Apart from my making all the follow ups with no real resolve... Yet its THEIR error. Worse is that I'm paying the brunt of their blunder by still being disconnected... They clearly have no interest in their clients.. But expect monies from them... Terrible service!!!!!!!!
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Vodacom's replyOfficial
02 Aug 2020, 09:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Aug 2020, 09:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team