ZS
Zelda S

1 reviews | Active since Aug 2016

09 Aug 2016, 20:05

Vodacom terrible service

<p>I pay like many other people to recieve itemized billing from vodacom every months. This month alome I have had to phone them 12 timesalredy, of which 3 times today 9 times last week, to send me my itemized billing for the minth of June that I was supposed to receive beginning of July and was ALREADY dedeucted 10 days ago.</p> <p> </p> <p>and I STILL have NOT received anything</p>

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Replies (1)
Vodacom
Vodacom's reply10 Aug 2016, 05:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team