CJ
Carina J
1 reviews | Active since Sept 2013
23 Nov 2021, 13:56
Vodacom - Terrible service
My Vodacom fibre through frogfoot has been off since 18.11.2021 and is still off. I have received no communication from Vodacom about this at all. I phoned and logged a call on Friday the 19th and Vodacom keep on promising me that they will phone me back, but nothing is happening. I am extremely frustrated, Vodacom is costing me money!
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
24 Nov 2021, 06:21Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 Nov 2021, 06:21
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
CJ
Carina J's updateReviewer Update
24 Nov 2021, 10:31Still waiting a call!!
CJ
Carina J's update24 Nov 2021, 10:31
Reviewer Update
Still waiting a call!!
CJ
Carina J's updateReviewer Update
26 Nov 2021, 11:38My internet is still off, 7 days later and still I have not received any calls from any Vodacom consultant, pathetic!!!
CJ
Carina J's update26 Nov 2021, 11:38
Reviewer Update
My internet is still off, 7 days later and still I have not received any calls from any Vodacom consultant, pathetic!!!