Vodacom terrible service

Item: Vodacom
Rating: 1
Author: Craig K

I recently bought a pre-paid vodacom sim card, after doing the rica got home dialled 136 and was told would take 24 hour to activate and my cell number would be sms'd to me, that was friday afternoon it is now Sunday and still nothing from vodacom. My sim card number ********** ********** 145130 I suppose the small guy doesnt matter to vodacom. Will wait till Monday morning then ger a MTN card, hopefully better service.

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Replies (2)

Vodacom's replyOfficial

26 May 2019, 10:25

Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team

Vodacom's reply26 May 2019, 10:25

Official

Vodacom's replyOfficial

27 May 2019, 11:56

Dear Craig

Thank you for taking my call. As per our telephonic conversation, I have advised accordingly with regards to your query.

We apologize for the inconvenience and the service experienced.

Have a great day further.

Vodacom Consumer Website Team

Vodacom's reply27 May 2019, 11:56

Official