Vodacom- Terrible service

Item: Vodacom
Rating: 1
Author: Hayley K

<p>I decided to upgrade online. Chose the phone , package etc and sent my request. I received a message to say someone would call me - it has been 2 weeks now - no call. Vodacoms service is terrible. When I tried upgrading via the call centre I was told to do it online or at a store.</p>

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Replies (1)

Vodacom's replyOfficial

30 May 2016, 12:24

Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team

Vodacom's reply30 May 2016, 12:24

Official

Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team