Vodacom terrible policy - Data bundle that expires first is used last!

<p>I used more data than average and decided to top up using a 1 GB 30 day bundle as I only had a 500 MB bundle available that expired on 1st October (in approx 60 days). The new bundle was purchased around the 31st July/1st of August. I assumed that this 30 day bundle would be used up first because that would be logical. It turned out this is not the case, so I called support. I asked them to reverse the bundle as I wouldn't be able to use half of it before it expired. I was told this can't be done. I then asked for the expiry date to be extended with the same result. I then spoke to Patrick the manager. He said it was their policy and that was that. I asked to be put through to complaints and he gave me an email address.</p> <p> </p> <p>This policy is clearly just in place to maximize profits at the customer's expense. If you have such a short sighted policy in place, you should at least allow customers to reverse this kind of purchase once they understand how illogically it is app****.</p>