JS
Jaun S
1 reviews | Active since Mar 2019
07 Mar 2019, 13:14
Vodacom terrible insurance
I bought an S8 from the Richard's Bay branch after my father-in-law claimed from insurance for his phone. I paid the excess and kept the phone. My S8 broke 2 months ago and I am still paying insurance. Now Vodacom is arguing with me saying that the phone was on my father-in-laws name and refuse to honour the insurance claim. I have fought for 2 months and they messed up on their systems and now I have no phone Terrible service
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
07 Mar 2019, 13:28 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Mar 2019, 13:28
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
