CL
Celeste L

1 reviews | Active since Aug 2019

05 Sept 2019, 13:05

Vodacom terrible

A zero is the best rate. Its from febr that I try to cancel with vodacom I went in to different shops I call I mail with absolute no success. On the end the charge me legal costs that was not my mistake I pay every month and try to solve it and STILL NOT SORTED IF ITS POSSIBLE I WILL NEVER EVER DO BUSINESS WITH VODACOM AGAIN AND WILL TELL EVERY PERSON POSSIBLE NOT TO DO BUSINESS IF THAT'S THE WAY THEY TREAT THEIR CLIENTS

0
Replies (2)
Vodacom
Vodacom's reply05 Sept 2019, 13:59
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 


Vodacom
Vodacom's reply09 Sept 2019, 08:30
Official
Dear Customer  We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. 

Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.

Regards, Consumer Website Team