Vodacom terrible customer service

Vodacom's cancellation process is incredibly shady. Despite our contract ending, they put up endless obstacles to prevent us from canceling. Hours on hold, repeated requests for documents, and constant runarounds are their tactics. It's clear they want to trap customers in unnecessary extensions. This frustrating experience is unacceptable for a company of their size. If you value your time and sanity, avoid Vodacom.

If anyone can help, please reach out.