BK
Brett K

1 reviews | Active since Dec 2011

08 Apr 2026, 15:47

Vodacom Terrible Customer Service

You can have a look at my previous review on Vodacom and how they don't respond to my follow ups. They give you a call after you log a review but after that it goes into the ether. No surprise because this is how useless they are. I have been dealing with their support for months and it has gone nowhere. Useless fools.

So I will keep writing reviews until they actually address my query.

0
Replies (1)
Vodacom
Vodacom's reply09 Apr 2026, 07:26
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
Vodacom Consumer Website Team