RM
Raeesah M

1 reviews | Active since Apr 2018

23 Jul 2018, 11:42

Vodacom, terrible customer service

My boyfriend wanted to take out a contract, vodacom has had the best deals and he want so far as changing providers, he has been promised delivery and its been 3 days and still hasnt been resolved, they havnt been responding nor have they authorized delivery, Terrible customer service

0
Replies (2)
Vodacom
Vodacom's reply23 Jul 2018, 14:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply25 Jul 2018, 13:49
Official

Hi Raeesah

As discussed, this matter has been resolved.

Have a pleasant day further!

Regards,

RJ