Vodacom terrible bad bad service.

Item: Vodacom
Rating: 1
Author: Martin G

As a client of Vodacom for 24 years, I requested Vodacom to move my fibre router to a new property 500m away from my old property - the request was made on 2 Dec 2024 - to date Vodacom has not completed the request. After 2 follow up calls from me to Vodacom, still no assistance.

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Replies (1)

Vodacom's replyOfficial

20 Jan 2025, 07:57

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply20 Jan 2025, 07:57

Official