Vodacom terrible as usual..

<p>I can honestly not understand how Vodacom continues to operate. I have phoned so many times and everytime I have phoned (about various issues) I get a different story. I phoned early Jan to cancel my contract. I had been due for an upgrade on the 3rd December. Vodacom had conveniently not been able to do a deal match, although I did suggest one which they logged on the system and then got it "lost" somehow.. I said I needed my contract cancelled at the earliest possible time. As it was January I though that February would be the last debit date but was however told that that was not possible and that it would be in March. I phoned 16 February just to confirm that that agreement was still in place only to be told that it would only be the last debit in March. Yet another month! I never get clear communication from Vodacom and it seems that all they want to do is suck more money out of me. I'm so tired of this terrible attitude of "No, well they should have done this or that..." Lost deal matches, data disputes.. I've had enough. And to top it all Vodacom are one of the most expensive. After being a Vodacom customer for over 20 years I thought that maybe, just maybe they would value me as a customer of some description. I'd love to know how much Ive paid to Vodacom of the last 20+ years... So much for customer service.</p>