EP
Efty P

1 reviews | Active since Jun 2020

24 Jun 2020, 15:43

Vodacom Terrible

Myseelf and 40+ residents have logged a number calls with Vodacom, complaining that we have virtially no signal here Beverley, Lonehil area. We have asked them to sort out this matter. Their first response was that we should all get boosters costing in the region of R7000.00 upwards, as well as provo**** us with a list of companies who privide said boosters. their second response today was: from Mzo was that we all cancel our contracts if we are not willing to buy boosters and that his manager annelisa will get in touch but not this afternoon as she is is finished working for the day. (This was at 15:00).

In other words Vodacom does not give a damn and they do not need our business.

I shall be taking up a contract with MTN.

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Replies (1)
Vodacom
Vodacom's reply25 Jun 2020, 07:24
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team