Vodacom Terriable & Poorest service ever in 20 years

Iv been a vodacom client for 20 years + .... i have received the most terrible service in the past 2 weeks from vodacom , a colleague of mine was given a deal and i had initially requested the same deal , i was made to phone vodacom myself the entire time to get updates on my request , i did not receive any call of satisfactory that i was being attended to and that progress was being made .

I finally feel satisfied that i will move to another network after all these years because from my side i have tried very hard to come through with vodacom i had made efforts to phone and explain myself many times.

I did not wish to go down this route of complaining but i would like the heads of vodacom to know and investigate the staff behind everything that has transpired with my dealings for the past couple weeks and explain why was my request not met.... and what was so difficult to give me the same deal they had given to their own client ..... this beats the hell out of me, that if it was given to one person what was so difficult to give it a a so called PLATINUM client .

Vodacom pull your shoes together i know i might be one small drop in the ocean for your massive company , thus maybe my business will be valued elsewhere as clearly i am not valued by your team...

I have so many reference numbers to start with its pathetic , iv email the manger of the department were i was told would get back to be BUT nothing was done .