CM
Carolyn M

1 reviews | Active since Jul 2018

24 Jul 2018, 14:32

Vodacom Terms & Conditions

This is to create awareness.

I signed a contract and I thought that the subscription amount I signed for was what I'd be charged - for the duration of my contract. WRONG.

5.8 and 5.9 in the terms and conditions mean that your subscription amount can be unilaterally increased at any time, as long as they give you 20 days notice.

0
Replies (1)
Vodacom
Vodacom's reply24 Jul 2018, 14:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team