KL
Karin L

1 reviews | Active since Jan 2024

31 Jan 2024, 21:34

VODACOM **** TELLESALES ??????

Last year a agent from vodacom call me and offered me a data plan contract for 1gig for R87.00 which I was not interested in because we have wifi at home and at work, she sounded forceful and told me I would save money but I was not really interested, and then told her I need to discuss this matter with my husband just to get her off my back, a month later I checked my bank statement and I see I was billed by vodacom R87.00 for a 1 gig of data which I did not agreed on, I feel really upset about this matter because I did not agreed to this, today I don't trust anyone who calls me from any **** they want to sell me, VODACOM I'M REALLY UNHAPPY ABOUT THIS

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Replies (1)
Vodacom
Vodacom's reply01 Feb 2024, 08:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team