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Samantha Y

1 reviews | Active since Mar 2013

24 Jul 2018, 10:34

Vodacom telesales spamming me (27 times phone calls in a week)

Since last week I have received a minimum of 27 calls from your Vodacom telesales person. Is this an appropriate way to treat you clients, spam them with phone calls. It is disturbing my work and phoning someone that many times is rude and unprofessional.

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Replies (2)
Vodacom
Vodacom's reply24 Jul 2018, 10:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply24 Jul 2018, 11:24
Official

Hi Samantha

As discussed, feedback has been provided to you.

Have a pleasant day further!

Regards,

Vodacom Consumer Website Team