Vodacom Telesales Misleading Customers

I am LIVID with the Direct Sales Department. They are deliberately misleading customers. I had a phone call a few months ago stating that I am currently paying a very high amount on my data package (just over R300 for 5gb) and that they can offer a better package for R175 that comes with a free router. I EXPLICITLY asked if the data would be going to my phone or to the router's SIM. The lady I was talking to said it would go to both. The router was delivered, I have not been able to set it up, after spending hours trying and eventually registering it, the signal remains red and says there is no internet. When I queried how to transfer data, they told me it cannot be done! I am now paying the R300 plus for the 5gb, because even though that's month to month I haven't managed to be able to cancel that as well as the R175 for data that I CANNOT EVEN USE!!!!!!!!

DO NOT TRUST the Vodacom Direct Sales! They are misleading people!