MP
Marie P
1 reviews | Active since Oct 2020
31 Jan 2023, 08:27
Vodacom telephone contracts
Although Vodacom responded immediately after the hello Peter review and undertook to correct everything nothing has been done and I was billed again this month same as before for a contract I did not enter into. I received sms to say the insurance was cancelled yet it was still deducted from my account
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Vodacom's replyOfficial
31 Jan 2023, 12:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Jan 2023, 12:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team