JH
Jeremy H

1 reviews | Active since Nov 2021

10 Jun 2024, 16:30

VODACOM Telemarketers please leave me alone.

I have a contact that is due to expire in less the 3 months time. All I want to do is wait it out and cancel upon expiration. However, according to vodacom cancellation call center, I have to wait until the month of expiration to express my desire. During which time, they CAN’T ask their telemarketers to stop bothering me. Of the 3 calls I received, 2 of them don’t take no for an answer, they just want to keep me on the call and ask me funny questions which end up with me dropping the call or swear at them or leave them talking to themselves. VODACOM TELEMARKETERS pls leave me alone.

0
Replies (2)
Vodacom
Vodacom's reply11 Jun 2024, 07:36
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
JH
Jeremy H's update11 Jun 2024, 14:52
Reviewer Update
Hi Vodacom
Thanks for reaching out and provided the solution to my frustration.

Tks be