Vodacom Telemarketer very rude
<p>I was contacted by Ashlye from vodacom this ofternoon at 13:49. She told me because I am a loyal customer and all my payments are up to date she can give me a good deal on a data contract. I told her numerous times I have enough data and asked her if she can't give me a good deal on a tablet because the one I am still paying for was ******. She said the latest tablet they have is a Galaxy Tab 3. I asked her if they don't have the Galaxy Tab S3 because my previous Tab was a S2 and obviously I don't want to downgrade. She then told me that there is no such thing as a Tab S2 and S3 and that she is working for vodacom directly and she would know if there was such a divice and that the S series are phones only and not tablets. I then told her to look on my profile at the tablet I had or speak to her manager. She then started being rude and hang up the phone. I want someone from vodacom to contact me so I can cancell all my contracts, I will also tell all my family members to do the same and will never buy anything from them again.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Tiaan,
Your matter is being addressed.
Regards,
Cassandra
Dear Tiaan,
Your matter is being addressed.
Regards,
Cassandra
