AK
Anne-Marie Knoetze
1 reviews | Active since Apr 2010
30 Jun 2021, 13:28
Vodacom Telemarker Harrassment!!!!!
What do I need to do to get Vodacom telemarketers to stop harassing me? For more that 2 years now, I get regular calls from them trying to sell me an upgrade on my services. I told them numerous times that I know that I'm due for an upgrade but I'm not interested. Also asked them EVERY time to stop calling me. I went so far us to add my details to the National Opt-OUT register - but still not stopping them! It's now ******* for them to contact me, they just don't care!!!! I'm at the point now to port my services to another ISP if I receive another call from them - because I am out of contract on all my services. PLEASE TELL ME WHAT TO DO TO STOP YOUR HARRASSMENT
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
30 Jun 2021, 13:52Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Jun 2021, 13:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AK
Anne-Marie Knoetze's updateReviewer Update
16 Aug 2021, 16:10I'm still receiving Sales/Marketing calls!!!! Received a call again @14H17 from *** from an agent trying to sell an upgrade. I opted out of ALL notifications, registered on the National Opt-out database and still Vodacom is ignoring my requests. I think the ONLY solution is to port my number to another Service Provider because I'm FED up now. If you don't stop it, I will contact Sameel Joosub EVERY time you contact me. STOP harassing me!!!!
AK
Anne-Marie Knoetze's update16 Aug 2021, 16:10
Reviewer Update
I'm still receiving Sales/Marketing calls!!!! Received a call again @14H17 from *** from an agent trying to sell an upgrade. I opted out of ALL notifications, registered on the National Opt-out database and still Vodacom is ignoring my requests. I think the ONLY solution is to port my number to another Service Provider because I'm FED up now. If you don't stop it, I will contact Sameel Joosub EVERY time you contact me. STOP harassing me!!!!