CB
CRYSTAL B

1 reviews | Active since Mar 2015

25 Mar 2015, 13:26

Vodacom - Tel No. ***!!!!

On the Tuesday 17th of March 2015 I received a phone call from Vodacom offering Vodacom data with a rooter on a special offer. I accepted the offer and received an SMS \ a vetting application for a new line has been registered against your account... please contact Dealer REWND on *** for any queries. VODACOM.. needless to say the phone number does not work and also did not received any delivery? I am very annoyed as I can not get any confirmation regarding this matter. They could give exact details of my vodacom account and recharges I have made recently. "

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Replies (1)
Vodacom
Vodacom's reply25 Mar 2015, 15:09
Official
Hello CRYSTAL_B,

Thank you for the posting.

The matter has been escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team