Vodacom Technocracy.

I've had the same vodacom contract since 1992. Their online assistance must be the worst in existense. My phone contract has come to an end and all of a sudden the microphone does not work. Very suspicious, because the exact same thing happened at the end of my previous contract. The upgrade packages are misleading and even deceptive. There does not appear to be a 24 month contract, since it's now only 36 months. They offer the same phone with different packages at different rates, with 8GB data, which is actually 4GB anytim and 4GB night time, which means that one has to be very careful with selection, like dealing with a secondhand car salesman. Our lives have become so intertwined with our smart phones that it has become essential, and it now feels that I am no longer a client of a service provider, but rather the property of said service provider. I am now more convinced than ever, that I need to get out, but how. The telecommunications service providers are controlling our every move, harvesting our data for their benefit, whilst making us pay through our nose, for the privilege. If I had an alternative suggestion, I would offer that, but I don't. Technology has got us by the *****.