1 reviews | Active since Dec 2015
Vodacom Technicians Broke my New Samsung S6 Edge
Good Day Repairs Escalations<br> I ask you to please see the emails listed below.<br> At this point I am going to be as forth coming as possible: <br> The Samsung S6 edge device that I booked in, on original fault: out of box failure<br> 1) There appeared vertical lines across the screen and it use to go away until finally it became permanent (job ***3)<br> 2) The device came back, the device sustained damage coming from the workshop.<br> 3) Was booked in for audio jack, back button not eliminating --- not working (job ***4)<br> 4) Device came back from workshop with more damage --- gold plated cover was scratched underneath the glass cover<br> 5) Device went back to repairs to replace the back cover <br> 6) Device was booked in again and the vodcom consultant at Zevenwaght mall asked me as per norm to remove my finger print lock. (Indication that this was working at point of handover)<br> 7) The device was returned with damaged button and the finger print function stated that the button needed to be cleaned, but you cannot clean a scratched button. The button is NOT the button that was with the phone originally. Pictures on all damages can be provided, as to all damages above.Now job number ***4 still I wait
