FH
Francois H
1 reviews | Active since Jan 2019
22 Jan 2019, 12:42
Vodacom technical support
To say Vodacom technical support is useless is an understatement. For some time I cannot access any Vodacom site on the web via my Vodacom data bundle and 4G modem. Just want to check my balances. Problem exists with all my devices (laptop/Ipad/phone). Have no problem to access the sites via my MTN 3G phone network. 24 hrs after problem was reported to Vodacom, received confirmation from Vodacom that problem has been fixed. Nothing changed !!!
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Vodacom's replyOfficial
22 Jan 2019, 13:24 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Jan 2019, 13:24
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
22 Jan 2019, 14:45 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per ***, please email a screenshot/s to *** in order for us to assist further. Regards Consumer Website Team
Best regards,
Vodacom's reply22 Jan 2019, 14:45
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per ***, please email a screenshot/s to *** in order for us to assist further. Regards Consumer Website Team
Best regards,